While it’s hard to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to pick up a few more technical skills. Many have sought to improve their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.
When you hear us speak the world “cloud,” it’s not the fluffy white forms soaring overhead. The cloud that we refer to are computing systems that are delivered to you through an Internet connection. The popularity and demand for cloud services has led both ordinary consumers and businesses alike to seek them out. Despite this demand, in the United States alone, there are over 500,000 IT jobs available. This suggests that there may be a shortage of workers with the requisite skillset and can provide a unique incentive to join the industry as to take advantage of such massive growth.
If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.
It's convenient to have an in-house IT technician. If your computer freezes up, you can call the IT department and they will swoop in and save the day. This is how in-house IT is supposed to work, but it's hard to hire anyone that's 100% reliable. We think it's actually more advantageous to outsource your IT; here are 5 reasons why.