Have you ever talked with an IT technician about how technology works, and one minute into their explanation you zone out and can't understand a word they're saying? They're speaking English, you recognize the words, yet you can't make sense of anything. In situations like this, you need an interpreter that speaks technologese, we can help.
Have you ever wondered how cloud computing got its name? Despite popular opinion, cloud computing has nothing to do with the clouds in the sky. Instead, information is transferred to and from data centers, which are shaped nothing like clouds. Yet, there are similarities between the two clouds. We will compare them side-by-side to help you better understand cloud computing.
With traditional IT support, there's room for humorous-yet-frustrating mistakes stemming from miscommunication. Having a user with limited knowledge about computers describe their problem to an IT technician with limited patience is a recipe for disaster. Thankfully, new IT support tools make communication between users and IT support much easier.
Do you let the batteries in your mobile devices fully deplete before recharging? If so, then you may be doing this based on some scientific-sounding advice you once heard. This advice has been around for years, and battery technology has dramatically advanced, which makes us ask the questions, "Is it still necessary to fully deplete your battery before recharging?"
In a recent survey of small businesses, only 13% of respondents believed themselves to be susceptible to a disaster resulting in data loss. That means 87% of small businesses must be located in a fortress where they are protected from every natural disaster--yeah right! No business is immune from disaster; therefore, every company needs a disaster plan.