The Best Compliment a Business Owner Can Get

In the course of taking calls today during the Geek Free Radio Show  I received one of the highest compliments a business owner can get. The caller to the show just called to tell me two things. First, he sincerely appreciated the solid advice I was offering to the listeners regarding watching what your children do not only on the Internet, but while they are playing with the seemingly infinite number of game consols available today. He was referencing the segment of the show where I discussed how parents may often keep up with what their kids do when it comes to surfing the Internet, but often overlook what is happening when kids are playing with the gaming consoles. Many, if not most of the modern consoles have the ability for the gamer to play online (the Internet) either with or against other players across the World. A pedophile was recently captured in the US stalking a 15 year old child whom he befriended while playing these games online. The caller stated he had never really thought of video games having that ability, and it was certainly something to watch out for. That is gratifying to know you can help people when it comes to technology in other ways than just offering advice for repairing computer issues.

Oh, and the second reason for his call? Well, the caller offered that he was a former client of mine from a previous business from the days many years ago when we offered Internet access to Southeast Texas. It was nice to hear him talk about how we always treated our customers in a professional and courteous manner. That was just the icing on the cake!

To your Success,

Tim

Geek Free Radio Show Starts Monday

After a lengthy process involving transmitter moves, tower relocations, land purchases, network installs, and other issues, the wait is finally over.

I am happy to report that KSET 1300 AM begins it's live broadcasting on Monday 12/21/2009! If you are in the Southeast Texas listening area, please tune in (and call in) to Geek Free Radio, hosted by yours truly, at 11:00AM CST, every weekday.

If you aren't in the listening area, you can still catch us at www.ksetlive.com where the show is streamed live 24hours a day.

I promise to keep it as "Geek Free" as possible. Just good solutions to computer issues experienced by you, with an emphasis placed on technology and how it can benefit the small business, which is the backbone of the American economy. Look for interviews with Antivirus companies, Microsoft, and other software vendors. Don't worry. I won't be easy on them either.
I'm honored to be the host of the show, and I'm looking forward to getting back on the radio. So check out the station anytime, and remember, it goes live on Monday. I'll do my best to answer your technology questions.

You can also check out the lineup at www.ksetlive.com We have some radio veterans on our team, including the infamous Jack Pieper from 2pm to 5pm every day. I know Jack is anxious to get back on the air as well.

Thanks for listening!

To Your Success,

Tim

T-Mobile to Sidekick Users: Microsoft Lost Your Data!

If you use T-Mobile and a SideKick for your mobile access, this announcement comes as no surprise to you. If you don't, then read on.

Apparently, all of the data for Sidekick users is stored "in the cloud" and not locally on the phone. What this means is that your data resides on a server somewhere in cyberspace. If the server crashes, your mobile data (contacts, emails, etc.) is gone.

Which is exactly what happened to T-Mobile Sidekick users last week. The kicker is that T-mobile is blaming Microsoft (in a subtle way) for the data loss. Apparently, T-mobile's data cloud is managed by Danger, a company purchased by Microsoft last year. The company was performing update maintenance to the systems, which caused a crash. And guess what? No usable backup! The information is gone forever. T-Mobile initially issued an initial message of hope Saturday, but then changed their mind and let its customers know their information is gone forever. They are offering a free months data service to affected customers, but that seems like too little, too late in my opinion.

How can this happen to a huge company you ask? Simple. We see it every day at Networthy Systems with small and large companies. A backup program is turned on, and everybody assumes it is working properly. Backups are not managed, or monitored. Test restores are never performed to make sure that backup you have is actually usable.

If you run a small business, or even a large business, you need a third party to monitor your networks for various issues, including this one. Most businesses never recover from catastrophic data loss, and end up going out of business. If the person/group responsible for your IT needs is not regularly monitoring and TESTING your backups routinely, you are a ticking timebomb.

To Your Success,

Tim

Barnes & Noble To Announce Color E-book Reader

According to an article in the Wall Street Journal, Barnes & Noble will announce a new e-book reader tomorrow. It's dubbed the "Nook" and this color reader will retail for $259

Some other sources on the internet are saying that B&N are partnering with Best Buy to boost sales of the new product. Sources are also saying it will be available in Best Buy stores on Thursday, which just happens to coincide with Windows 7 Launch Day. That's either incredibly smart, or incredibly stupid, if it's true.

One of the unique features touted is the ability to "lend" books to friends. I'm not sure exactly what this entails, but none of the other e-book readers on the market have this feature. If you want the details from the WSJ, click here.

To Your Success,

Tim

MS Office 2010 Free Version

Sometime in 2010 Microsoft is scheduled to release Office 2010 Starter Edition. This will be a free version that only includes Word and Excel. In exchange for receiving and using this edition of Office for free, you will have to put up with ads. Here is the quote from Microsoft:

As part of Office 2010 software that will be pre-loaded by the PC manufacturers on their PCs, we're introducing Microsoft Office Starter 2010. Office Starter 2010 is a reduced-functionality, advertising-supported version of Office 2010, available exclusively on new PCs. Office Starter 2010 will provide new PC owners with immediate exposure to the Office 2010 experience on new PCs right out of the box.

For some casual home users, this will probably be ok. We will have to wait and see if the public accepts this new business model from Microsoft. I would expect to see more of this in the future.

To Your Success,

Tim