Here's some stats on Internet searches from comScore, a company that "measures" the digital world.
November searches in the US: 12.3 Billion
Percentage using Google: 63.5
What's my point? Um, if you haven't noticed, Google has the lion's share of the search engine market by far. Maybe small business owners should research Google to see what they are doing right. At least searching will help increase their market share some more! :-)
To Your Success,
Tim