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Get Directive Support Online!
Have you been to the Directive.com website lately? Did you know you can log into our website to connect instantly to a Solutions Integrator and submit support tickets from your web browser?
Log in with your email address and help desk password. If you aren't sure what your password is, simply click Forgot Password and you will receive an email that will walk you through resetting it. It only takes about a minute.
Once you are logged into the site, you gain access to the Directive Help Desk, Live Chat, Quick Tickets, Exclusive content just for our customers.
Of course, you can always email us at to submit a ticket, or give us a call at 888.546.4384. Our goal is to make it as easy as possible for our clients to connect with us.
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Backup your Email with Outlook:
Fortunately, with Microsoft Outlook, it's not very difficult to create a copy of your email, contacts, calendar, and other Outlook data.
 Go to your Outlook folder (in Outlook, go to File > Data File Management, highlight your main data file, usually called Personal Folders, and click Open Folder.)
Highlight all files ending in .pst, and double check that outlook.pst and archive.pst are included, those are the most important.
Select Edit > Copy from the menu to copy the selected files.
Create a folder somewhere else (a location on the server that gets backed up works great!) and open that folder.
Select Edit > Paste from the menu in that folder to paste the files into the new location.This doesn't automatically backup your mail, so you'll want to repeat this every so often to keep the backup up to date.
Of course, if you are looking for a hassle-free backup solution that automatically backs up multiple Exchange inboxes, as well as securely backing up data from one or more servers, check out our NOCOLOGY Disaster Recovery Device (NDR).
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Website Showcase:
HTG Peer Groups
| HTG Peer Groups brings IT companies together to share ideas and innovated ways of doing business to our industry. |
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We've built this site using the Joomla! Content Management System, making it easy for HTG to keep the site up to date with news and other content. The site also takes advantage of our JoomConnect software, allowing the thorough membership application to be instantly ported into the software HTG uses to manage their organization. Want to check out the site? Visit http://www.htgpeergroups.com
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The Ultimate Data Backup Solution:
The Ultimate Data Backup Solution: Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail. A study done by Google shows that 1 out of 14 hard drives fail within the first year. For a while, the best way to back up your data was using tape, but tape can be unreliable, extremely slow to restore from, and prone to user error.
Today, automated backup solutions offer more than just data backup: they offer peace of mind. Incremental versioning, block-level data capturing, virtualization and off-site storage are revolutionizing the way businesses think of backup, offering incredibly fast restore times, disaster recovery, and more uptime than ever before. Give us a call if you feel your data isn't getting the backup solution it deserves.
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Case Study: Bio-Metric Time Clock Installation
Astrocom Electronics, Inc. is a manufacturing plant based in Colliersville, New York that produces headsets, cables, microphones, earphones, connectors and switches for such industries as the space program and the military. With over 125 employees, Astrocom was in need of a modern solution for tracking employee time. Read about our solution here.
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New Windows XP Support Discontinued
Hardware and Security Support for Windows XP has been discontinued. If you are running XP, you will not receive security updates for Windows. Contact us if you'd like to talk about upgrading your business to Microsoft Windows 7.
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